nogad88 Privacy Policy – How We Protect Your Personal Data

1Introduction

nogad88 ("the Platform", "we", "us") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you register an account, make a deposit, play games, or interact with any part of the nogad88 platform.

This policy applies to all personal data collected through the nogad88 website at nogad88.app and through the nogad88 mobile application. It does not apply to third-party websites or services that may be linked from our platform.

We take privacy seriously at nogad88. The platform is used by players across Bangladesh, and we understand that trust is built on transparency. This policy is written in plain language so that every player can understand exactly what we do with their information — not just the legal team.

2Data We Collect

nogad88 collects only the personal data that is necessary to operate your account, process transactions, and comply with applicable legal requirements. The categories of data we collect are set out in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming request made by you.

3How We Collect Your Data

nogad88 collects your personal data through the following channels:

• Direct input: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, or contacting support.
• Automated collection: Technical data collected automatically when you use the platform, including IP address, device identifiers, and session data.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, and other payment providers when you make a deposit or withdrawal.
• Cookies and tracking technologies: Data collected through cookies and similar technologies as described in Section 6 of this policy.

4Why We Use Your Data

nogad88 uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so.

• To create and manage your nogad88 account and verify your identity.
• To process deposits and withdrawals via your chosen payment method.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations applicable to online gaming platforms.
• To provide customer support and resolve disputes.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To monitor your gaming activity for responsible gaming purposes and apply limits where necessary.
• To improve the nogad88 platform based on how players use it.
• To send you promotional communications about bonuses and offers, where you have opted in to receive them.

5Who We Share Your Data With

nogad88 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share necessary transaction data with bKash, Nagad, Rocket, and other payment providers to process your deposits and withdrawals.
• Identity verification providers: We may share your identity documents with third-party KYC verification services to confirm your age and identity.
• Fraud prevention services: We share technical data with fraud detection providers to protect the platform and its players.
• Legal authorities: We may disclose your data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.
• Platform service providers: We work with technology partners who help us operate the platform, such as hosting providers and analytics tools. These partners are contractually required to handle your data securely and only for the purposes we specify.

All third parties who receive your data from nogad88 are required to maintain appropriate security measures and are prohibited from using your data for their own marketing purposes.

6Cookies & Tracking Technologies

nogad88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. The types of cookies we use are described below.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on the nogad88 platform.
• Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

7Data Retention

nogad88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The general retention periods we apply are as follows:

• Account and identity data: retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records: retained for a minimum of 5 years from the date of the transaction.
• Support communications: retained for 2 years from the date of the last interaction.
• Technical and usage data: retained for up to 12 months from collection.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain data beyond the periods stated above unless required to do so by law.

8Data Security

nogad88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

• All data in transit is encrypted using TLS 1.2 or higher.
• Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access to personal data within the nogad88 team is restricted on a need-to-know basis.
• Our systems are monitored continuously for suspicious activity and potential security incidents.
• Staff who handle personal data receive regular training on data protection best practices.

9Your Rights

As a nogad88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data, subject to any legal retention obligations we are required to comply with.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to us processing your data for marketing purposes at any time.

We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing your request to ensure we are disclosing data to the correct person.

10Children's Privacy

The nogad88 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will close the account immediately and delete all associated personal data.

If you believe a minor has registered on the nogad88 platform, please contact us immediately at [email protected] so we can take appropriate action.

11Changes to This Policy

nogad88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that affect how we use your personal data, we will make reasonable efforts to notify you via email or an in-platform notification before the changes take effect. Continued use of the nogad88 platform after changes are published constitutes your acceptance of the updated policy.

We encourage you to review this page periodically so you are always aware of how your data is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact support to close your account.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nogad88 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly on the nogad88 platform after login

For questions about your rights under this policy, including data access or deletion requests, please include "Privacy Request" in the subject line of your email so we can route your message to the right team quickly.

You can also find more information about how we handle responsible gaming data on the Responsible Gaming page, and review our full Terms and Conditions for the complete rules governing your use of the nogad88 platform.